Coaching Skills for Workplace Leaders
Format
Workshop
Accredited
Yes
Provider
Course Description
Coaching is a recognised style for leaders wanting to develop individuals.
Coaching Skills for Workplace Leaders provides a solution-focused framework for coaching success.
Content includes:
�� Differentiating between related disciplines – coaching, mentoring, counselling
�� Taking a solutions-focus - the principles underpinning coaching
�� Establishing trust and respecting confidentiality
�� Simple coaching strategies and tools for improving individual effectiveness:
o The power of questioning to help people solve their own problems
o Encouraging commitment, holding people accountable
o Giving feedback, challenging to lift expectations
o Tools for monitoring, assessing and reflecting on progress
�� The GROW model of coaching – a structured process to follow
�� Coaching yourself – personal accountability, achieving balance
�� Optional: One-on-one coaching sessions with individual leader
Learning Outcomes:
This program will significantly enhance leaders interpersonal and skills for:
�� Identifying individual strengths – to lift expectations
�� Developing practical questioning techniques to engage commitment
�� Using a coaching framework to establish goals and action plans
�� Using a structured, reflective process for keeping all people accountable
�� Reaching agreement on performance standards
�� Making personal commitment to ongoing development.
Plus
�� Practice with and takeaway a personal Tool Kit
*This program has been recognised by the AQTF as equivalent to two units in the Training Package BSB 40807 Certificate IV in
Frontline Management. Upon successful completion, applicants choosing to undertake that certificate will gain credits for the units.
BSBWOR401A Establish Effective Workplace Relationships and BSBWOR402A Promote Team Effectiveness, through the
Registered Training Organisation, QLD Training Solutions Pty Ltd [RTO No. 31504].
Coaching Skills for Workplace Leaders provides a solution-focused framework for coaching success.
Content includes:
�� Differentiating between related disciplines – coaching, mentoring, counselling
�� Taking a solutions-focus - the principles underpinning coaching
�� Establishing trust and respecting confidentiality
�� Simple coaching strategies and tools for improving individual effectiveness:
o The power of questioning to help people solve their own problems
o Encouraging commitment, holding people accountable
o Giving feedback, challenging to lift expectations
o Tools for monitoring, assessing and reflecting on progress
�� The GROW model of coaching – a structured process to follow
�� Coaching yourself – personal accountability, achieving balance
�� Optional: One-on-one coaching sessions with individual leader
Learning Outcomes:
This program will significantly enhance leaders interpersonal and skills for:
�� Identifying individual strengths – to lift expectations
�� Developing practical questioning techniques to engage commitment
�� Using a coaching framework to establish goals and action plans
�� Using a structured, reflective process for keeping all people accountable
�� Reaching agreement on performance standards
�� Making personal commitment to ongoing development.
Plus
�� Practice with and takeaway a personal Tool Kit
*This program has been recognised by the AQTF as equivalent to two units in the Training Package BSB 40807 Certificate IV in
Frontline Management. Upon successful completion, applicants choosing to undertake that certificate will gain credits for the units.
BSBWOR401A Establish Effective Workplace Relationships and BSBWOR402A Promote Team Effectiveness, through the
Registered Training Organisation, QLD Training Solutions Pty Ltd [RTO No. 31504].
Presenter
Jennifer McCoy
A major strength is Jennifer’s ability to foster individual commitment, involvement and enthusiasm for the achievement of personal and professional goals, inspiring determination to try out new learning within an organisation. She is described as an inspiring, practical, thought-provoking expert who brings creativity and a sense of humour to all her workshops and clients.
Jennifer has post graduate qualifications in management and education; she is an alumni member of the Institute of Executive Coaching, Australia and an accredited coach for the Genos Emotional Intelligence system. She has published articles and a book 2 Way Feedback and holds contracts with major organisations to coach their leadership teams.
Jennifer has post graduate qualifications in management and education; she is an alumni member of the Institute of Executive Coaching, Australia and an accredited coach for the Genos Emotional Intelligence system. She has published articles and a book 2 Way Feedback and holds contracts with major organisations to coach their leadership teams.
Who Should Attend
Middle-level managers
Team Leaders
Team Leaders
What People Say
"I’d been exposed to coaching before, but after this program I was able to use questioning techniques to help one of my staff members prioritise his work schedule. I kept asking questions such as “Why……” and “Why did you make that decision?” and What will happen if…”, so that he would know what were the important issues. I think it gives anyone a real boost in confidence if they can sort out their own concerns; and it feels good to be able to help – just by asking the right questions."
Elizabeth Salter, Technical & Development Manager
Elizabeth Salter, Technical & Development Manager
What's Included
Pre-reading materials, Individual workbooks; Maximum 15 participants
What to Bring
Completion of Pre-reading materials
Start Date
Monday, 1/03/2010
Course Duration
Two-days
Venue
Client in-house or as per negotiation with trainer
Cost
Cost will be discussed with the client according to specific requirements.
Guarantee / Policy
Participants who successfully complete all assessment tasks will be awarded certificates acknowledging their competence in the relelvant units of the Certiificate IV Frontline Management course.
Pursuit of accreditation is optional.
Pursuit of accreditation is optional.
Contact Details
Jennifer McCoy
03 9563 4028
jmccoy@positivechane.com.au
03 9563 4028
jmccoy@positivechane.com.au